Automobile manufacturer

Implementation of an IT Service Financial Management platform

Starting point

  • IT organisation in over 50 countries with Excel-based IT cost and billing planning
  • Time- and effort-intensive planning and forecasting processes. It is extremely difficult to consolidate and analyse the planning results
  • No plan-versus-actual comparison at the service level is possible
  • No total cost of ownership across the entire life cycle for central IT services is possible
  • No simulation or 'what-if' scenario modelling is possible

Procedure

  • Consulting on process and functionality design
  • Consulting on the selection of suitable technologies
  • Design and development of an IBM Cognos TM1 system based on the agile 'SCRUM' methodology
  • Support during rollout (training, technical support, creation of user guides, etc.)

Features/Project outcome

  • Project portfolio planning and reporting
  • Short-, medium-, and long-term operational budgeting and planning of IT costs and billing
  • Processes for aligning billing between central and decentralised IT units
  • Operational management of large IT projects
  • Comparison of planned/actual costs and billing based on actual data from financial accounting systems

Customer benefits

  • Improved IT service cost and billing information at all detail levels
  • Faster, simpler IT planning and cost management processes with significantly improved data quality
  • Enhanced ability to respond to economic developments (support for IT savings initiatives, scenario modelling, etc.)
  • Improved foundation for strategic decisions (e.g., investment decisions)
Joachim Kirschner | Senior Manager / Authorised Officer
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