Regulatory Authorities

Digitisation of processes / Target concept for the business departments

Starting point

  • Shared responsibility for complex processes by two different authorities
  • System-related media breaks both between and within the authorities
  • Many manual processes
  • Decentralized data storage
  • Limited control and monitoring of processes
  • Special project setup with European and German regulatory authorities as clients

Procedure

  • Design of a target solution for process digitization
  • Conceptualization in 8 phases, each with a clear objective
  • Creation of as-is analyses, target requirements, as-is vs. target comparisons, technical requirements and constraints, as well as alternative solutions
  • Expert interviews with the business departments as well as with the IT departments of both authorities

Features/Project outcome

  • Target concept for a digitized, tool-based representation of the processes
  • The solution can be implemented entirely using the existing technology stack without additional purchases
  • Implementation of only one tool necessary, as the processes share the technical backbone
  • Improvements of previously manual process steps in terms of speed and error rate
  • Planning of a data warehouse for process control and creation of greater transparency

Customer benefits

  • Creation of transparency and a shared understanding of the collaboration model between the different authorities
  • Simplification of time-consuming manual processes as the target solution addresses the most pressing challenges in the current process
  • Utilization of savings potential, as the processes are based on an identical backbone and share many components
  • Creation of a foundation for implementation, including reporting and process control through the target solution
Lars Ritter | Senior Manager